IMST GmbH and NEXTEM Corporation, Japan agreed on a sales and support collaboration for the benefit of Japanese customers on IMST's well known EM-simulation software EMPIRE XCcel™.
The partnership let customers benefit from receiving fast and reliable support answers in their native language by return. NEXTEM Corp. will be assisted through ART-FI SAS, France, which is also an experienced sales and support force for EMPIRE XCcel™ in Europe.
"We expect through this enhanced distribution and support network an increased customer satisfaction and of course aim at further sales opportunities in the Japanese market," says Johannes Borkes, head of international sales at IMST. "Especially the Japanese customer base will benefit even more through the new native language support."